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WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. And we back up (pardon the pun) the trusted My Passport for Mac drive with a 3-year limited warranty. Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks.

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1. How to Setup WD My Passport Ultra 1TB on Mac? Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable.; Make sure you have given permission for external devices to be recognized on your system. 'If yes', then the WD icon will be available in the menu bar. The next step of the setup procedure is to double-click on the.dmg file to begin the installation.
2. The Western Digital Ultra Portable 2TB external hard drive is a small and portable hard drive that can securely store your files offline. The WD My Passport Ultra comes with the software which can be easily installed on your Windows/Mac computer.

Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.

Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on your Mac. In either way, your important data on this drive will become inaccessible.

If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Troubleshoot WD My Passport not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

How to fix WD My Passport not showing up on Mac issue?

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If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.

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Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:

• Make sure that your WD My Passport doesn't become physically damaged.
• Always safely and properly eject the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Can I Use WD Hard Drive on Mac and PC

Before you get the answer, you must figure out what kind of file system can work well on both the macOS and the Windows system. macOS supports a handful of common file systems - HFS+, FAT32, and exFAT, with read-only support for NTFS. While Windows employs two major file systems: NTFS and FAT. FAT was inherited from old DOS and has exFAT as its later extension. In addition, the ReFS file system was developed as a new generation file system for server computers starting from Windows Server 2012.

That is to say, only FAT32 and exFAT can work on both Mac and PC. If you want to share digital files between Mac and Windows system easily, you must convert WD My Passport to FAT or exFAT. Here are three ways to format a WD My Passport, follow any one of them to convert to FAT.

1. Solution 1. Format WD HDD with Software (FREE)

How to Format WD My Passport in Windows Platform (Free)

You can format a Western Digital My Passport external hard drive to ex-FAT or FAT32 format using a free ex-FAT or FAT32 converter - EaseUS Partition Master or use built-in applications Windows.

Solution 1. Format WD My Passport Using Software (Free)

It is a wise choice to use a professional format tool. With the help of EaseUS Partition Master Free, you can perfectly bypass the format limitation of the Windows disk management tool and help you format WD My Passport to FAT32 or exFAT easily without any obstacles. What's more, this Windows partition software helps you create, resize, clone, move, and merge partitions without difficulty. Follow the details below to convert WD My Passport to FAT32 or exFAT.

Step 1: Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.

Step 2: Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.

Step 3: In the Warning window, click 'OK' to continue.

Step 4: Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.

Solution 2. Format WD My Passport Using File Explorer

Windows limits FAT32 partitions to 32GB. It does not offer the ability to format a drive larger than 32GB to FAT32, the only available choices are NTFS or exFAT. If you want to format your WD My Passport to FAT32, you must make sure that the size is smaller than 32GB. If it is larger than 32GB, you can only format it to exFAT.

Step 1. Open Windows File Explorer, locate and right-click on WD My Passport that you need to format, select 'Format'.

Step 2. Rename the drive, reset its file system to FAT32 or exFAT.

Step 3. Click 'Start' to begin the formatting.

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How to Format WD My Passport in macOS/OS X Platform

The easiest way to format the drive to FAT32 or exFAT is by using macOS's built-in Disk Utility for FAT32 or exFAT.

Tips: The instructions below are designed to help repartition and format a hard drive. Once the process begins, all the data on the drive will be lost!

Step 1. Connect WD My Passport to your Mac.

Step 2. Once that's done, double left-click on the Mac HD, the internal Mac hard drive visible on the top-right corner of the desktop screen.Select 'Applications > Utilities > Disk Utility'.

Step 3. Select your WD My Passport on the sidebar, choose 'Erase'.

Step 4. Rename the drive, select the 'Volume Format' drop-down list and choose 'MS-DOS (FAT)' or 'ex-FAT File System'. Then click 'Erase'.

Wait for the process to complete and let the macOS erase data on the drive and reformat it by FAT32 or ex-FAT format. Then, you can use the drive in macOS or OS X as a regular hard drive.

Difference Between FAT32, exFAT, and NTFS

FAT is known as the File Allocation Table. The successive major versions of the FAT format are named after the number of table element bits: FAT12, FAT16, and FAT32. FAT32 is the oldest of the three file systems available to Windows. Individual files on a FAT32 drive can’t be over 4 GB in size. A FAT32 partition must also be less than 8 TB, which admittedly is less of a limitation unless you’re using super-high-capacity drives.

exFAT, Extended File Allocation Table, is optimized for flash drives. It was added to older versions of Windows with updates to Windows XP and Windows Vista. This file system doesn't have the limitations of FAT32. You can use it when you need a bigger file size and partition limits than FAT32 offers.

NTFS, NT File System, is the modern file system Windows likes to use by default. It is packed with modern features not available to FAT32 and exFAT. However, it only works with all versions of Windows, but read-only with Mac by default.

If you want to use WD My Passport or any other hard drive on Mac and PC, you need to format a Western Digital My Passport external hard drive in exFAT or FAT32 format.

Tips to Avoid Formatting WD My Passport Without Backup

Just as I have mentioned above, once the process begins, all the data on the drive will be lost. To avoid unnecessary data loss issues, we highly recommended all users extract or back up important data to another device or partition in advance. You can copy files one by one to a new disk or drive. If you have quite a lot of data to be transferred, professional backup software shall be your best choice. Here we recommend you try EaseUS Todo Backup which allows you to directly back up target data with simple steps.

Step 1: Launch EaseUS Todo Backup software and then choose 'File Backup', 'Disk/partition Backup' or 'System Backup' for different backup purpose.

Step 2: Choose the system, disk partition, files or apps that you want to back up. Then select a destination where you want to store the backup file.

Step 3: Click 'Proceed' to start the data backup process.

Hot Topics - People Also Ask These Questions

What is the difference between NTFS, fat32, and exFAT?

NTFS is the commonly used file system for Windows internal drives. Windows OS can only be installed on an NTFS partition. FAT32 is an older file system used for external drives due to its great compatibility. exFAT is a replacement for FAT32, which is not as compatible as FAT32 but without the limitations of FAT32.

Can I use WD hard drive on Mac and PC?

Yes. If you want to use WD My Passport or any other hard drive on Mac and PC, you need to format a Western Digital My Passport external hard drive in exFAT or FAT32 format.

Can I convert exFAT to NTFS without losing data?

You are unable to directly convert exFAT to NTFS without losing data, as there is no such utility that can help you perform the exFAT to NTFS conversion. You can back up exFAT partition data to another drive and then format the exFAT partition to NTFS with EaseUS Partition Master Free.

How do I format my WD Passport?

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Step 1. Run EaseUS Partition Master, right-click the hard drive partition you intend to format and choose Format.

Step 2. In the new window, set the Partition label, File system (NTFS/FAT32/EXT2/EXT3/exFAT), and Cluster size for the partition to be formatted, then click OK.

Step 3. Click OK in it to continue.

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Step 4. Click the Execute Operation button on the top-left corner to review the changes, then click Apply.

Conclusion

You can format your Western Digital My Passport external hard drive to FAT32 or exFAT format to transfer the data between a Mac and Windows system conveniently. According to the solutions above, the EaseUS partition tool stands out for its convenience and easiness. It's always your best choice.